Help us help you
- Your phone and browser (for example iPhone 15, Safari) or the app version.
- What you were doing (planning, navigating, recording, Community) and what happened.
- For a route problem, the start and end places and the route type (Direct, Twisty or Off-road).
- For account or Pro questions, the email you sign in with. Never send your password.
Account and membership
- Pro and billing are handled by Dragy Moto Lab: manage your subscription.
- Forgot your password? Use Forgot password on the app’s sign-in screen.
- Delete your account: Delete account.
Community and safety reports
Report a post or rider from its ⋯ menu in the app. For anything urgent, email support@e-splice.com with “Community report” in the subject.
Contact
E-Splice LLC
P.O. Box 180662
Richland, MS 39218
Email: support@e-splice.com
Phone: (601) 487-8979
Routes is an app of E-Splice LLC (“E-Splice”, “we”, “us”), the company behind Dragy Moto Lab and Chainline.